How It Works

How to Shop In-Store

Come along to the shop with your own containers

Visit us in-store and bring along some containers that we can refill for you. Maybe an old takeaway tub, or the plastic liner from your last cereal box – if it’s clean and securely holds food it’s perfect! We have a small supply of donated containers if you forget (they have been cleaned but not sterilized).

For household refills, please bring a clean non-food container with the labels removed if possible. (We will add a new label listing the ingredients of the liquids you buy in-store.)

Our most popular products are in self-serve dispensers!

Some of our foods are now available in self-serve dispensers. This means you can weigh your own containers and fill up with oats, pasta, rice and more without our help! There are other items that we will need to refill for you but our friendly team of volunteers are always ready to help.

Buy only what you need!

You can choose to buy a specific amount needed for a recipe, half a jar, a full jar, however much you need! When it’s time to pay we accept cash payments and if it’s over £5 you can pay by card, Apple Pay and Android Pay.

If you have other errands to run in town, you can drop off your empty containers and a list of items and quantities you need and then collect everything later!


How to Order Online

Head to the ‘shop’ section of our website and browse through our categories to find what you need. You can also use the search bar to find specific things!

Click on the image of the item for more information or just enter the amount you need in kg and hit add to basket.

Liquids are not available online but you can bring your own containers and buy these when you collect your order. A full list of the liquids available in-store can be seen here.

At checkout, choose if you would like to collect your order or have it delivered locally.

We pack your order in food-safe paper bags, (some of which are misprints from a local paper mill!) ready for you to store in air-tight containers when you get home.

When your order is delivered the delivery cyclist will place the order on your doorstep, knock and step back. If you are not in when you expect delivery or do not answer the door we will leave your order in a safe place. If you would like to specify a location, please leave this in your order notes.